Frequently Asked Questions
Everything you need to know about our Irish heritage jewelry and services.
What materials are used in Solvar Jewellery pieces?
Our collections are crafted using high-quality materials including 14k and 10k gold, sterling silver, and authentic gemstones. Every piece of gold and silver is hallmarked by the Assay Office in Dublin Castle to guarantee its purity.
Do you offer international shipping?
Yes, we ship our Irish-designed jewelry worldwide. Shipping costs and delivery times vary by destination, but most international orders arrive within 7-14 business days.
How should I care for my jewelry?
To maintain the brilliance of your jewelry, we recommend cleaning it gently with a soft, lint-free cloth. Avoid contact with harsh chemicals, perfumes, or hairsprays, and store your pieces in a cool, dry place.
What is your return policy?
We offer a 30-day return policy for most items. Products must be returned in their original, unworn condition with all packaging included. Please note that earrings cannot be returned for hygiene reasons.
How can I find my correct ring size?
We provide a comprehensive ring size guide on our website. If you are between sizes, we generally recommend choosing the larger size for the most comfortable fit.
Are your products ethically sourced?
Yes, Solvar is committed to ethical sourcing. We work closely with our suppliers to ensure that all materials are obtained responsibly and that our manufacturing processes meet high social and environmental standards.